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Scott Cornish
Job title:
Quality Adviser for DXC.technology

Scott Cornish is a Quality Adviser for DXC.technology (DXC) assigned to the Educational Testing Service (ETS) account.  DXC was created by the merger of Computer Sciences Corporation (CSC) and HP Enterprise Services in April 2017.  As a certified lean six sigma master black belt and quality manager, he leads or supports various six sigma certification and continual service improvement projects, is responsible for joint ETS/DXC governance, customer satisfaction and leads the account’s quality management system developing quality policies, procedures, processes and metrics for the program.

Prior to joining CSC in January 2011, Scott was founder, managing director, and principal consultant for Practical Process Improvement® (PPI).  PPI is no longer active and worked with publishers and printers to improve the effectiveness, efficiency and productivity of their manufacturing and service processes by use of practical tools and methodologies.  Scott lead PPI from January 2010 to January 2011 and before that from January 2006 to September 2007.

From October 2007 to December 2009, Scott was a client relations executive with A.F.L. Web Printing.  At A.F.L., Scott facilitated positive relationships with large strategic accounts by identifying needs, troubleshooting problems and implementing solutions. These accounts included The Financial Times and WWD (Women’s Wear Daily).

Prior to founding PPI in 2006, Scott was with The New York Times.  As managing director of national production, he managed the remote printing operation as the newspaper grew national edition circulation, daily and Sunday advance print sites, paging and color positions.  In that position and others, Scott developed new metrics gathering and reporting initiatives, quality/productivity improvement programs, and lead teams launching new print-sites and equipment.  Additionally, he held management positions in the strategic planning and circulation departments. 

Prior to joining The Times, Scott was a member of the launch team that started USA TODAY and held various production and quality management positions. He led the conversion from conventional to electronic color-prepress system production and developed and implemented new metrics gathering and reporting along with leading roll-out of new color prepress equipment.

Scott holds an Executive MBA in finance and marketing from Rutgers University School of Business and a BS in printing management from the Rochester Institute of Technology.  He also holds an advanced master certificate in lean six sigma and certification as a lean six sigma master black belt from Villanova University.

Scott’s professional affiliations include senior membership in the American Society for Quality (ASQ) with certification as a Quality Manager and the Project Management Institute (PMI) with certification as Project Management Professional (PMP).

Additional certifications Scott holds include Information Technology Infrastructure Library (ITIL) v3 Foundation and Intermediate in Continual Service Improvement.  He is introductory trained and certified in Capability Maturity Model Integration (CMMI) for Development v1.3 from Carnegie Mellon University.

Scott is a member of the America East Media Business and Technology Conference advisory committee since 2006 and served as Chairman of the 2015 conference.  He is a member of the Specifications for Newsprint Advertising Production (SNAP) Committee since 1997.

In May 2004, Scott received the Gold Key Award from Gamma Epsilon Tau, national collegiate printing fraternity at New York City College of Technology.  He also wrote a series of articles on practical process improvement for News& Tech, an industry trade magazine, in 2006 and 2007.

Scott was born and raised in Western New York near Rochester.  He lives with his wife and two daughters in Moorestown, New Jersey.